May 2009
Help me out of this rut!
My assignment this month is to write to you about our meeting rooms. I’ve done this in the past and I’m gladly doing it again, but, I must say, if the meeting rooms are not at peak performance levels, it could perhaps be merely the fault of a little semantic laziness. Maybe, just maybe, if someone would take a few moments to properly, yet still succinctly, describe the full range of services these rooms are available to provide, then I could go back to writing about monks and bluesmen.
Af first glance, the name seems self-evident. This is a hotel that sees a lot of business travel. If you are traveling for work and need to arrange a meeting, our meeting rooms are available. If, however, you’re getting married and looking for a room to hold your reception in, why would you ever even come look at the meeting rooms offered by a business hotel. Ditto for graduation, birthday and retirement parties. Even knowing, intimately as I do, the versatility of these spaces, I would have to give serious thought before telling my wedding guests to come join me in a Silicon Valley meeting room. If anything, I would say that we can know that we have some reputation out in the world. People tell each other about the multicultural, homemade menu options, I guess, and about our lively and accommodating staff. The simple elegance of the rooms and the way they take so nicely to decoration must be talked about because these rooms, in spite of themselves, get used for parties.
So, what’s the solution? It’s not so easy. “Party rooms” disrespect the business meetings. We cannot just make the opposite mistake. “Event rooms” is too cold. This is not a convention center after all. “Mixed-use hospitality rooms” is too clunky, but I think it’s on a better path. Do any of you have ideas? Send them, please, and so release me from my annual “sell the meeting rooms” duty!
Shameless Bragging and a Nice Recommendation
I once dated a male model. (What a great sentence! I think I only did it so that every now and then I could say that to someone.) It was very brief because, unfortunately, he was a little dumb. He was quitting modeling when I met him because he wanted to write a book. One day he showed me what he had written thus far. It was three months after I had finished my literature degree and perhaps I was a bit ungenerous and we never saw each other again.
But I digress, as they say. I only brought him up because, having spent my entire life in the Bay Area, before I met this guy I didn’t even know Bolinas existed. Not that this is entirely my fault. It is purposefully hidden. A New York Times article once called it “the Howard Hughes of towns.” Locals have torn down all the Highway 1 road signs that make reference to it and commonly tell inquirers that it is a burned out wasteland. The question is, how did a New York fashion model find his way to this reclusive hippie enclave?
The legend of Bolinas is that, in the early 70s, there was a big oil spill in the Bolinas Lagoon and a bunch of hippies came from San Francisco to clean it up, and then they stayed. The beach is beautiful, the mountains high and dramatic and the location made isolation easy. Today it’s full of artists, poets and other like-minded spirits. Lawrence Ferlenghetti’s son lives there, as does Huey Lewis’ mom. If I haven’t made this clear enough by now, this is not a place that encourages tourism, but this is why it’s a charming place to be a tourist. Go with caution and care, but go.
A man who wears many hats
Mike Pinsil, or Pinsil (pronounced like the writing implement) has the honor of being the only one on staff who was recruited from afar. A college friend of our sales manager, he was living in Southern California when the front desk manager’s position opened up. Said sales manager knew he’d be perfect and pretty quickly our general manager agreed, and so the two of them set about convincing the man to relocate.
Now, the question is: What is it about Mike Pinsil that made those two determined to get him? Certainly they had Bay Area candidates. Normal procedure in this hotel, anyway, is to promote from within. But they both felt that they needed Pinsil.
I will say that he’s a nice, easygoing guy. Uncommonly easygoing, even. He’s a guy that people always want around, and just as he was invited to move up here, once he got up here I watched him be constantly invited to anything and everything people were getting together to do. There is an instinctive feeling of comfort around him. To take this one step further, I’ve also watched people treat him as something of a father confessor in the two years since he’s been with us. Mike Pinsil hears a lot of secrets. In short, this is a guy who probably always has been and always will be sought out. Instead of wondering why we felt we had to get him, we should just be glad he picked us.
If you want to strike up a conversation with the man, but feel unsure of how to begin, I have a suggestion! Ask him what he thinks is the bare minimum number of baseball hats one should bring on a three day business trip. He’ll love to answer it, I promise.
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